Refund Policy

Refund Policy

WeSharez is an online video platform based in the United Kingdom that allows users to sell and rent out their videos. We strive to provide the best possible experience for our users, and we are committed to ensuring that our refund policy is fair and transparent. Please review our refund policy below:

  1. Selling Videos: As a content creator, if you choose to sell your videos on WeSharez, you are responsible for setting the price and managing the sales transaction. Once a video is sold, it is considered final and non-refundable. WeSharez does not provide refunds for purchased videos, unless there is a technical issue that prevents the buyer from accessing or viewing the video. In such cases, we will work with both the buyer and the seller to resolve the issue promptly.

  2. Renting Videos: If you choose to rent out your videos on WeSharez, you are responsible for setting the rental duration and price. Once a video is rented, it is considered final and non-refundable. WeSharez does not provide refunds for rented videos, unless there is a technical issue that prevents the renter from accessing or viewing the video during the rental period. In such cases, we will work with both the renter and the seller to resolve the issue promptly.

  3. Technical Issues: If you encounter any technical issues that prevent you from accessing or viewing a video you have purchased or rented on WeSharez, please contact our customer support team as soon as possible. We will investigate the issue and work towards a resolution. If the issue is not resolved within a reasonable timeframe, we may consider providing a refund at our discretion.

  4. Disputes: If a dispute arises between a buyer and a seller regarding a purchased or rented video, we encourage both parties to communicate and attempt to resolve the dispute amicably. If a resolution cannot be reached, we may step in and mediate the dispute to the best of our ability. Our decision in such cases will be final.

  5. Changes to Refund Policy: WeSharez reserves the right to modify or update our refund policy at any time without prior notice. Any changes to the refund policy will be posted on our website, and it is the responsibility of users to review and comply with the most recent version of the policy.

WeSharez is committed to providing a positive and fair experience for our users. If you have any questions or concerns about our refund policy, please contact our customer support team for assistance.